Sue Lee-Clark

Owner/Designer

Sumi Enterprises, LLC is a minority-veteran-female-family owned company that has been in business for more than fifteen years.  We enjoy great rapport with our customers and community. 

Our mission is Helping You To Share The WORD!  We accomplish that by supporting missionaries in-country and out of country; providing support to local and international organizations that feed-the-hungry; and encouraging college students with stipends. 

To learn more about us please scroll this page to see the  Testimonials and Frequently Asked Questions below.

TO OUR FIRST-TIME SUMI CUSTOMERS

 

Thank you for your response to this small yet faithful company whose mission is Helping You To Share The WORD!  A portion of each sale goes towards the financial support of our missionaries and helping to feed the hungry locally and around the world.   

 

By browsing through our website you’ll see more than just the company’s product line.  You’ll find Sumi Enterprises to be a ministry designed to enlighten and enhance your witness, and encourage and exhort our fellow believers. 

 

Please call, text or email us to discover how Sumi can help you or your organization to share God’s Word and thank you for sharing Sumi Enterprises with your online family and friends.  Every time someone visits our website, they are reading the Word of God!

 

Your questions and comments are always welcome and your prayers and patronage greatly appreciated!

 

Here’s what we’d like you to know:

 

Our Promise To You

We promise to provide quality products with quality customer service.  If you’re not pleased with your non-personalized order, simply return it and we will either replace your order or refund your order, minus shipping and handling fees. 

 

Our Expectations

We expect you to be completely satisfied with your Sumi order.  If not, please let us know.  We strive for excellence in all areas from design to production to shipping.  If something’s not right we want to know so we can make it better and improve our services. 

 

Our Prayer

It is our deepest prayer that every product we offer will be pleasing unto God, that it will glorify Him and be a blessing to you, our customers, and gift recipients, and that we will be successful in the fulfillment of our mission  “Helping You To Share The WORD!”

 

What Others Say About Us

“Choosing notes and gifts from Sumi Enterprises, I am assured of receiving only the highest quality designs as well as scripture references that will lift the spirits of all who receive them.  Again, thank you for helping me share God's love with my friends and family through your product.”    

                                                                                                          From Irma in Nacogdoches, TX

I requested information about your business sized cards with lifesavers and mints on them from a lady in the Science Department, NVCC, Manassas, VA office. I am a returning adult student.  I carried the lifesaver one around until the "right" time to give to another person at a time of hurt.   These cards have blessed ME in so many ways.

                                                                                                             From Kathy in South Riding, VA

 

“Thank you!  It is always great to do business with you.  You make me look good!

                                                                                                           From Martha in Centreville, VA

 

“The proofs arrived and they are beautiful.  The way you layout and design each card demonstrates your first-rate artistic gifts.”                            

                                                                                                              From Katie in North Carolina

 

Thank you so much again for printing my business cards so quickly with the short notice.  The conference was a hit and I couldn’t have done it without your support!  Thank you for all you do!

From Staci in Springfield, VA

How do I get back to the Home Page?

Why do I have to call or mail to order instead of ordering online?

What is the turn-around time for my order?

What shipping methods do you use?

Do you accept international or overseas orders?

I live in the Woodbridge area.  Do you deliver?

Can I stop in to shop the In-Studio gifts?

Do you give estimates?

What if I change my mind about ordering a personalized product?

What file formats do you accept for printing?

 

Why do I have to call or mail to order instead of ordering online?

We seek to offer our quality products at a low and reasonable price.  The additional cost required to manage an online shopping cart would not only reduce our profits but inhibit our ability to fund our missionaries and Feed-the-Hungry efforts.  Additionally, we like to offer personalized service to our customers and speaking with them on the phone helps to offer additional information or alternative situations to their purchase needs.

 

 

What is the turn-around time for my order?

Your order will be received and processed within 5-7 business days.  If we can not meet that standard we will let you know at the time the order is placed. 

 

 

What shipping methods do you use?

We ship Priority Mail with the United States Postal Service.

 

 

Do you accept international or overseas orders?

No, at this time we are not able to accept international orders.  We will however ship to military posts overseas.

 

 

I live in the Woodbridge area.  Do you deliver?

No, we do not deliver. 

 

 

Can I stop in to shop the In-Studio gifts?

We would love to have you visit the Studio.  However, we do require appointments be made or at least a call ahead to ensure the Studio is available at the time of your requested visit.  Drop-in visits are not possible.

 

 

What if I change my mind about ordering a personalized product?

Unfortunately, if you change your mind AFTER the order is in-process, meaning materials have been ordered, or the design of the product has begun, you will be charged for the return or restocking of the materials and the design time already completed on your order.   It would not be fair to the company to pay for your change of mind. 

 

 

Do you give estimates?

Yes, we do provide estimates but often it is not a simple manner.  If you have requested a specific paper or  custom products, the cost of the paper, the estimated design time, estimated manufacturing and estimated product time must all be considered before we give an estimate.  That is why we need to know the color of the paper, the quantity of the products, etc.  Generally we give estimates via email (in writing) within one business day of the request.

 

We do not however, give speculative estimates.  Speculative estimates are requests to design and layout something, let’s say a brochure, and then you decide whether or not you want to place the order.  Any design time we do is billable, so we do not do speculative estimates.

 

 

What file formats do you accept for printing?

Great question!  If you have something you need printed, we accept Adobe In-Design, Photoshop, Illustrator, high quality PDF’s, Pages, Microsoft Publisher, or Word documents.  Please note, anything you send that requires adjustments to your layout will be billed for layout time.  We will notify you of this beforehand so that you may choose whether or not to continue the order.  

 

 

More questions?  Call us and we will be happy to discuss your needs.

Frequently Asked Questions