Shipping FAQ

SHIPPING

  • We offer a flat rate of shipping for the first item of $7.50 and 50 cents per item added to the amount. If you would prefer to pickup your order, please make sure you complete Step 2. in the checkout box by entering your email address and follow the directions given in the drop-down box.

PICKUP

We offer two options for pickup if you live in the Woodbridge area. Both options require appointments and DROP-BYS are not possible.

  • In-Studio Pickup is available from Noon - 5 pm, Monday through Friday. Appointments are required for studio pickup. Please call or text the studio at 703.580.8269 or email sue@sumi-enterprises.com to schedule your appointment. Same Day Appointments are not always possible. If you do not receive a confirmation email you will not be able to pickup that day. DROP-IN APPOINTMENTS ARE NOT AVAILABLE.

  • SUMI CUSTOMER PICKUP BOX is available Monday through Friday from 5 pm - 8 pm, and Saturday from 10 am - 8 pm. If you text or email your request please wait to receive a confirmation response before you try to pickup. Expect up to 4 hours for your confirmation response time. Please note the Customer Pickup Box is only available AFTER STUDIO HOURS.

NEED HELP?

Call or text the Studio at 703.580.8269 from noon til 5pm. Email sue@sumi-enterprises.com and you will receive a reply within 24 hours.